Need help?

Most questions fall into one of these. Pick the closest match.

Payment help

If a payment failed, your tab was not closed and you were not charged. You can try again from the same QR code, or pay at the bar as usual. If you see a charge but your tab is still open, send us the transaction ID from your receipt.

Tab not found

Check that you scanned the code at the bar you're actually sitting in, and that the last 4 digits match the card you used to open the tab — not another card in your wallet. Tabs opened with cash or on someone else's card won't appear.

Contact the bar

Anything about the items on your tab is between you and the bar. Their phone number is shown on the Tab Go screen for that location.

Report a bug

Something behaved oddly? Send it over — we record the page and device automatically.

Run a bar and need account help? Sign in to your merchant dashboard.

Bar login